When an ESN is located, you will hear a beep, followed by a 15-digit numeric sequence shown on the display screen. If no MT is found, try reading again moving slowly in different directions and varying the angles of the reader on the breast area. If no ESN is still found, re-test the Motiva Qid® Reader with the test ESN provided.
Further operation instructions for the Motiva Qid® Reader are located in the User Manual, which can be downloaded from the flash drive included with the reader.
If you are a Zendesk user:
Sign in